Thursday 2 January 2020

Slip-ups at otherwise 'caring' Northampton medical centre lead to sub-par inspection

Slip-ups at otherwise 'caring' Northampton medical centre lead to sub-par inspection Slip-ups in key areas of care have led to a Northampton medical centre earning a sub-par rating by the healthcare watchdog.

The CQC has rated the Brook Medical Centre in Ecton Brook Road 'requires improvement' after finding faults in its systems that keep patients safe.  In the newest report, published on December 11, inspectors say staff seemed unclear about who to speak to about safeguarding or how to spot when a patient was acutely unwell as they arrive at the practice.

However, the watchdog praised the centre's kindness towards patients and how patients could cuickly get care if they needed it. Northampton Chronicle & Echo

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