25% rise in complaints about home care The number of complaints received by the Local Government Ombudsman (LGO) about care provided to vulnerable people at home in England has increased by 25% over the last year.
The complaints about home care include care workers being late, missing appointments, not staying long enough and not doing what they should, including not treating people with the dignity they deserve, says the LGO’s Review of Adult Social Care Complaints 2015/16. OnMedica
The complaints about home care include care workers being late, missing appointments, not staying long enough and not doing what they should, including not treating people with the dignity they deserve, says the LGO’s Review of Adult Social Care Complaints 2015/16. OnMedica
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