Developing values with staff – case study

Developing values with staff – case study By developing its values and engaging staff in the process, Dartford and Gravesham NHS Trust has had great success embedding its values and improving its culture.

It’s recent Staff Friends and Family Test revealed that:

• 98 per cent of staff were aware of the values
• 84 per cent of staff of staff thought colleagues were successfully demonstrating the values.

The trust’s engagement plan to communicate and embed the values used a variety of different methods such as:

• focus groups
• messages from the chief executive
• booklets
• awards schemes

Download this case study to learn more about the approaches the trust took to engage staff in this process, the results and what’s next. NHS Employers