Report on selected summaries of investigations by the Parliamentary and Health Service Ombudsman: February and March 2015 A new report has revealed the devastating impact that public service failures can have on individuals and how its investigations have resulted in the organisations putting things right for people.
The report is a snapshot of 192 case summaries of the 1,075 investigations of unresolved complaints the Parliamentary and Health Service Ombudsman (PHSO) completed investigating in February and March 2015.
It includes cases about delayed asylum claims, nursing home patients being wrongly charged thousands of pounds for their nursing home care, delays in diagnosis which meant that one woman was left with unrelenting facial pain for more than a decade, poor end of life care and poor treatment of sepsis, commonly referred to as blood poisoning.
See also:
The report is a snapshot of 192 case summaries of the 1,075 investigations of unresolved complaints the Parliamentary and Health Service Ombudsman (PHSO) completed investigating in February and March 2015.
It includes cases about delayed asylum claims, nursing home patients being wrongly charged thousands of pounds for their nursing home care, delays in diagnosis which meant that one woman was left with unrelenting facial pain for more than a decade, poor end of life care and poor treatment of sepsis, commonly referred to as blood poisoning.
See also:
- It's just lady pains': Are doctors not taking women's agony seriously enough? The Daily Telegraph
- How an NHS hospital missed my broken back The Daily Telegraph
- Woman left in 'unrelenting pain' for 15 years after NHS failed to carry out simple scan The Daily Telegraph
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