Digital transformation in the NHS Successive Governments have recognised the importance of moving the NHS onto a digital footing. “Digital transformation” encompasses “digitising” services and processes that have traditionally been delivered physically, and greater use of innovative approaches to care that are enabled by advances in technology.
Digital transformation is vital for the long-term sustainability of the health service: the Department of Health and Social Care (the Department) and NHS England believe that a shift to digital channels (such as the NHS App) is necessary to delivering priorities such as reducing care backlogs and improving access to primary care. Digital can also deliver improvements in care to patients, ranging from increased convenience to access to cutting-edge treatments and diagnostics. House of Commons Health and Social Care Committee
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