Thursday 29 June 2023

Medical Evolution: Measures to improve the interface between primary and secondary care

Medical Evolution: Measures to improve the interface between primary and secondary care The interface between primary and secondary care is the space of a growing volume and variety of activities for the NHS, ranging from referrals to specialist care, diagnostic testing and medicines management. An effective and efficient interface has never been more important, but new analysis from Policy Exchange finds the equivalent of 15 million GP appointments per year are spent dealing with issues in care management between GP practices and hospitals, creating frustration and patient safety issues.

The report sets out twenty recommendations which seek to ensure that the interface is proactively managed in the future. measures proposed range from providing patients with greater transparency about referral decisions so they can ‘track’ who is responsible for their care to significantly enhancing communication capabilities between clinicians.

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