Friday 5 May 2023

Public satisfaction with A&E at an all-time low: reflections of an A&E doctor

Public satisfaction with A&E at an all-time low: reflections of an A&E doctor The results from the 2022 British Social Attitudes survey made for very difficult reading for those of us working in the NHS right now. Overall satisfaction with the NHS is at the lowest level ever recorded and similarly satisfaction with individual services is at record lows across the board, but it was satisfaction with A&E services that saw the sharpest fall in 2022. 

As an A&E doctor this is truly upsetting but in no way surprising. Just 30 per cent of those surveyed were very or quite satisfied with A&E services while 40 per cent were very or quite dissatisfied. This is the largest change in dissatisfaction in a single year since the question on A&E services was first asked in 1999. The King's Fund

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