Mind the gaps: understanding and improving out-of-hours care for people with advanced illness and their informal carers The hours outside of Monday to Friday, 9am to 5pm, including weekends and bank holidays, make up 75% of the time in every week. So it's no surprise that many people with a terminal illness need care urgently in this out-of-hours period.
But out-of-hours services aren't up to scratch. This report shows they're disjointed, confusing and unreliable. Lots of people can't get the care they need at home in a crisis, especially if they live in a deprived area.
This can leave people with no option but to go to A&E departments. And it means they aren't getting the good end of life experience that we all hope for. Marie Curie
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