Patients complain of confusing text results as researchers warn lack of clear communication is risky

Patients complain of confusing text results as researchers warn lack of clear communication is risky Patients find getting GP test results by text annoying, according to academics who say a lack of clear communication can be risky. 

Texts, often automated messages sent from GP practices, can be 'flippant', 'blunt' and 'confusing'. 

Dozens of GPs and patients were quizzed about how they received their results from routine blood tests. The Daily Mail

See also:

• ‘I guess I’ll wait to hear’— communication of blood test results in primary care a qualitative study (open access) British Journal of General Practice