Challenges in implementing digital change

Challenges in implementing digital change Digital change, on which government estimates it spends around £20 billion each year, offers a real opportunity for the government to transform its ways of working and how it provides services to citizens. However, in this report  the PAC is concerned by the number of complex, large-scale digital programmes they continue to see fail and the impact this has on important government services and taxpayers’ money. For example, failures in NHS England’s efforts to transform primary care services potentially put patients at risk of serious harm. Public Accounts Committee