Mind the gap: a policy report on how people are disadvantaged by digital exclusion

Mind the gap: a policy report on how people are disadvantaged by digital exclusion The Covid-19 pandemic has revealed a devastating overlap between digital exclusion and social exclusion, social exclusion and poverty, and then in turn, poverty and health inequalities. This report acknowledges digitalisation brings both huge benefits for many but also great disadvantage for some and looks at the experiences of local people based on evidence brought to the attention of Chesterfield Citizens Advice workers. The report sets out measures to ensure that services are `fair by design`, that they are accessible for vulnerable people who cannot use digital and that suitable alternative provisions are always in place to meet their needs. Chesterfield Citizens Advice