Inadmissible evidence: The double standard in evidence based practice and how it harm patients The NHS is full of dedicated staff who, at a one-to-one level with patients, offer deeply personal and compassionate care. But too often the system as a whole seems institutionally deaf to the patient voice.
In this report, we explore the reasons for that. We show how the NHS – at an institutional and cultural level – fails to take patient experience evidence seriously enough. And we call for a few simple and entirely feasible steps that would strengthen evidence-based practice and ensure that the patient voice is better heard. Patient Experience Library
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