590 people’s stories of hospital during Covid-19

590 people’s stories of hospital during Covid-19 In partnership with British Red Cross, this report reviews the experiences of 590 people after being discharged from hospital. The research shows significant numbers of people are not receiving follow-up support under new policy to switch to a ‘discharge to assess’ model in March 2020 (introduced to cope with demand at the peak of the Covid-19 pandemic), leading to unmet needs. It calls on the NHS to address these issues coming into the busy winter period amidst growing pressures of a second Covid-19 wave. Healthwatch