An uncomfortable truth: digital isn’t perfect, but neither is face to face

An uncomfortable truth: digital isn’t perfect, but neither is face to face Unprecedented – there’s that word again , the word of 2020, a word I have never seen, read or used more than I have during the first nine months of 2020. Despite the risk of a pandemic having been a topic of discussion for several years (and even the plot for Hollywood blockbusters), the world has found itself ill prepared to respond to unprecedented challenges of the novel Coronavirus (Covid-19). The King's Fund