Monday 23 September 2019

Alexa's robotic voice leaving dementia patients 'deeply distressed', social care report finds

Alexa's robotic voice leaving dementia patients 'deeply distressed', social care report finds  Amazon Alexa's robotic voice is causing "deep distress" for dementia patients by telling them to take their medicine, a new report has warned.  The technology think tank, Doteveryone, said older social care patients were often left confused by new gadgets and fearful they would replace contact with human carers.

It also found that disabled people feared that incoming advances with smart homes, which have features such as self-opening doors and windows, could malfunction and leave them trapped. The report, Better Care in the Age of Automation, argued that technology had a vital role in improving the care system but should not lead to “naive enthusiasm” that gadgets can replace human carers. The Telegraph

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