Does Amazon have answers for the future of the NHS? The technology behemoth is preparing a move into the healthcare market, but critics fear profit will come before patients and privacy
Enthusiasts predicted the plan would relieve the pressure on hard-pressed GPs. Critics saw it as a sign of creeping privatisation and a data-protection disaster in waiting. Reactions to news last month that Amazon’s voice-controlled digital assistant Alexa was to begin using NHS website information to answer health queries were many and varied.
US-based healthcare tech analysts say the deal is just the latest of a series of recent moves that together reveal an audacious, long-term strategy on the part of Amazon. From its entry into the lucrative prescription drugs market and development of AI tools to analyse patient records, to Alexa apps that manage diabetes and data-driven experiments on how to cut medical bills, the $900bn global giant’s determination to make the digital disruption of healthcare a central part of its future business model is becoming increasingly clear. The Guardian