Thursday 18 July 2019

Safety concerns raised about software used to triage NHS 111 calls

Safety concerns raised about software used to triage NHS 111 calls Coroners have linked 11 patient deaths with safety concerns about NHS Pathways, the clinical software used to triage patients calls to the NHS 111 and 999 services.

An investigation by the Health Service Journal (HSJ) revealed that coroners have issued ‘regulation 28’ reports calling on the NHS and Department of Health and Social Care, to take action to prevent future fatalities. Healthcare IT News

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