NHS inpatient satisfaction falls for first time in six years Chief inspector of hospitals says mounting pressure on system is having ‘dire impact’
Hospital patients are facing growing delays in getting a bed, help from staff or relief from their pain because surging demand for care is undermining how well they are looked after, the NHS care regulator has said.
The proportion of people admitted to hospital who are satisfied with their care fell last year for the first time in six years, an official survey of 76,000 patients found.
One in 10 (11%) inpatients said they should have been admitted to hospital “a lot” sooner – the highest percentage in a decade. The Guardian
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Hospital patients are facing growing delays in getting a bed, help from staff or relief from their pain because surging demand for care is undermining how well they are looked after, the NHS care regulator has said.
The proportion of people admitted to hospital who are satisfied with their care fell last year for the first time in six years, an official survey of 76,000 patients found.
One in 10 (11%) inpatients said they should have been admitted to hospital “a lot” sooner – the highest percentage in a decade. The Guardian
See also:
- Confidence and trust in hospital staff high but overall improvements in people’s inpatient experience have stalled Care Quality Commission
- Royal College of Nursing responds to CQC’s annual survey of hospital inpatients RCN
- The King's Fund responds to the 2018 national adult inpatient survey The King's Fund
- Satisfaction with hospital care falls as pressure mounts on NHS, finds CQC The BMJ
- Health bosses call for more volunteers to help bolster struggling NHS staff The Daily Mail
- Patient satisfaction with waiting times falls HSJ
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