What your GP receptionist really thinks of you: Doctor's assistant on the vile abuse she puts gets

What your GP receptionist really thinks of you: Doctor's assistant on the vile abuse she puts gets The average adult patient has to wait a month for a GP appointment, new research reveals. And this week one woman in Wales revealed she rang her surgery 250 times before getting through. No wonder many patients are furious and GPs’ receptionists often feel their wrath. But what is it like for them? Here, in an eye-opening weekly diary, one receptionist, Nicola Thomas*, 35, reveals the real reasons you are being kept on hold... The Daily Mail