NHS bullying isn't just toxic for staff: it's costing billions | Roger Kline, Duncan Lewis More than £2bn every year that could be used on patient care is draining away as a result of harassment in the health service
We know the shocking impact of bullying and harassment on NHS staff in England. But, until now, we haven’t known the full financial impact. The appalling truth is that the toxic behaviour of some managers and staff is costing the health service more than £2bn a year – money that could be better spent on patient care.
We have carried out the first-ever comprehensive assessment of the financial costs to the health service of bullying and harassment. It weighs up the cost of staff being sick, leaving their jobs, being less productive, working even when they are sick, and employment relations. The results should set alarm bells ringing in every trust. The Guardian