Tuesday 9 October 2018

Ipswich Hospital 'virtual workers' free up staff time

Ipswich Hospital 'virtual workers' free up staff time A hospital has brought in three "virtual workers" to act as medical secretaries work alongside its human staff.

The software used by Ipswich Hospital, run by East Suffolk and North Essex NHS Trust, is designed to free up staff from "mundane and repetitive" tasks.

The computer automaton system helps deal with some of the 2,000 GP referrals the hospital receives.

The hospital claims the software will save the NHS £220,000 within a year. BBC News

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