Sick of waiting at the doctor's? The app will see you now The public sector should be leading the charge with queue-busting tech, not leaving innovation to private companies
It hasn’t been all that long since Matt Hancock was best known for his app, which he called Matt Hancock, in a very Ronseal approach to technology. Not long after being promoted from a digital minister to culture secretary, Hancock rolled out the app in a bid to keep his constituents up to date with local goings-on, and to create a space for feedback. Naturally, Hancock got the piss taken out of him on social media. But aside from legitimate data concerns with the app accessing users’ photos – seemingly even when permission was not given; but that, unfortunately, isn’t a niche breach – the derisive response was, for the most part, unjustified.
People can’t have it both ways: dissing politicians for not being innovative or digitally astute, and then mocking the few who seem genuinely interested in technology and how it can change politics for the better. Continue reading... The Guardian
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