Frustration at Northampton hospital clinic after calls to crucial phone line go unanswered Northampton General Hospital bosses have apologised to patients of a facial treatment clinic after many struggled to arrange appointments.
The maxillofacial unit based in Billing Road offers a range of treatments related to the face - from mouth cancer, to jaw problems, orthodontics and dental surgery.
But patients of the clinic have told the Chronicle and Echo how they have simply been unable to make appointments in recent weeks due to the fact the phone lines there were not being answered.
The hospital said the problem was down to "staffing gaps", which have now been filled.
The maxillofacial unit based in Billing Road offers a range of treatments related to the face - from mouth cancer, to jaw problems, orthodontics and dental surgery.
But patients of the clinic have told the Chronicle and Echo how they have simply been unable to make appointments in recent weeks due to the fact the phone lines there were not being answered.
The hospital said the problem was down to "staffing gaps", which have now been filled.
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