Monday 30 July 2018

Is outsourcing still bad news? Is seems to be for Capita

Is outsourcing still bad news? Is seems to be for Capita The company is hoping to reassure investors about its turnaround plan this week, but fresh rows have blown up about its NHS and MoD deals

For a business already struggling to improve its image, having one of your major projects described by MPs as a “shambles” is not the best advertisement.

But for bosses at Capita – the company behind the London congestion charge, running the teachers’ pension scheme and collecting the BBC licence fee – it’s just the latest in a series of setbacks. Continue reading... The Guardian

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