Nurse: 'I've been hit, head-butted and taken hostage' Shelley Pearce could tell immediately that the patient she had been asked to care for didn't like her.
The woman had been admitted to hospital as part of a detox programme.
"She wanted to leave and when I said no, she smashed a piece of plastic and put the sharp piece to my neck. It was terrifying."
The patient marched Shelley to the lifts. It was only because she was able to press the alarm button in the lift that she was able to alert security.
The situation was defused, but it could have been so different. BBC News