Tuesday, 27 February 2018

Links between NHS staff experience and patient satisfaction: analysis of surveys from 2015 and 2015

Links between NHS staff experience and patient satisfaction: analysis of surveys from 2015 and 2015 Using NHS staff and inpatient survey data, this report identifies the most important aspects of staff experience in predicting inpatient satisfaction. It also examines the experiences of staff and patients from a black and minority ethnic background, examining the extent to which treatment of these staff are linked with patient experience. NHS England

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