Thursday, 16 November 2017

Community mental health survey 2017

Community mental health survey 2017 Read the results of our latest survey which looked at the experiences of people receiving community mental health services.

Around two-thirds of respondents reported a positive experience of overall care. In addition, the vast majority of respondents said that they knew how to contact the person in charge of their care if they had concerns. Higher proportion of respondents this year also knew who to contact out of hours if they were experiencing a crisis.

However, substantial concerns remain about the quality of care some people experience when using community mental health services. There has been little notable improvement in survey results in the last year in the majority of areas. Care Quality Commission

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