Thursday, 19 October 2017

Emergency department survey 2016

Emergency department survey 2016 The CQC asked people about their experiences of emergency departments. This report contains the analysis of the results. Patients were generally positive when answering questions about their interactions with staff. Positive responses were also received to questions asking about information provision and communication regarding care and treatment whilst in the emergency department. However, there were less positive results for questions asking about: receiving timely pain relief; emotional support; and information provision when leaving the emergency department. Care Quality Commission

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