Intensive Outpatient Care Program: A Care Model for the Medically Complex Piloted by Employers

Intensive Outpatient Care Program: A Care Model for the Medically Complex Piloted by Employers The Pacific Business Group on Health’s Intensive Outpatient Care Program (IOCP) is a multidisciplinary team-based model that addresses patients’ medical, behavioral, and social needs, with care coordinators at the heart of the program. IOCP has reduced costs among commercially insured, medically complex patients by up to 20 percent, and external analysis of a two-year IOCP study showed improvements in patient activation, mental health, and physical functioning. The Commonwealth Fund