Half of older patients’ families struggle to complain about poor hospital care

Half of older patients’ families struggle to complain about poor hospital care Older vulnerable people are often reliant on relatives to raise concerns when things go wrong in hospital, yet over half (51%) of family members with a concern say it is difficult to complain about the hospital care or treatment of an older relative, according to a new survey published by Gransnet and the Parliamentary and Health Service Ombudsman.

See also:

• Survey of Gransnet members on hospital care and treatment of an older relative Parliamentary and Health Service Ombudsman
• Gransnet survey results are deeply concerning Parliamentary and Health Service Ombudsman
• Elderly neglected by NHS because loved ones won't complain The Daily Mail
• Elderly patients forced to wear adult nappies because nurses too busy The Daily Telegraph