Friday 21 July 2017

The state of care in mental health services 2014 to 2017

The state of care in mental health services 2014 to 2017 The report captures learning from inspections and findings from our role monitoring use of the the Mental Health Act, as well as analysis of data from other sources. This rich resource of information means we now know more about the quality of mental health care than ever before.

The report describes how our inspectors found that the clear majority of services are caring and compassionate towards their patients, with 88% of NHS and 93% of independent services being rated as good in this key question.

However, the report also identifies several areas of concern: difficulties around accessing services, physical environments not designed to keep people safe, care that is over-restrictive and institutional in nature, and poor recording and sharing of information that undermines the efforts of staff to work together to make sure that people get the right care at the right time. Care Quality Commission

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