Compassionate leadership – more important than ever in today’s NHS Compassion has always been important in health and social care, but arguably never more so than now. Financial and operational pressures in the health and care system have resulted in performance targets becoming more difficult to achieve, constrained resources, and staff working longer and longer hours under increasing stress.
Consequently, alongside providing compassionate care for patients, it’s becoming more critical for staff to demonstrate real compassion towards each other in the workplace. This is borne out by NHS Improvement’s strategy, Developing people – improving care, which puts leadership and compassion top of its list of conditions needed to shape cultures that enable sustainable, high-quality care. The King's Fund
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