Wednesday 11 January 2017

Improving patient access to general practice

Improving patient access to general practice The National Audit Office has found that the Department of Health and NHS England have a high-level vision for improving patient access to general practice and have increased the funding available, but are seeking to extend access despite failing to provide consistent value for money from existing services.

The Department has set objectives such as providing evening and weekend access for all patients and 5,000 extra doctors in general practice, both by 2020. However, they have not evaluated the cost-effectiveness and consequences of their objectives. The NAO’s analysis suggests the minimum additional capacity required by the new commitment equates to £230 per appointment hour per 1,000 registered patients. In core contract hours the cost is an estimated £154. NHS England intends that the additional funding will be used to also cover transformation costs and deliver wider improvements in access, but has not currently set out how it will take assurance that the additional funding provides good value for money.

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