MPs to debate Capita’s failures to deliver on contract Doctors’ leaders have welcomed the announcement that MPs will hold an end of day adjournment debate next week on Capita’s multiple failures to deliver on its Primary Care Support Services contract. They have called for urgent action to correct shortcomings, which they said have left GPs unable to provide safe, effective care to their patients.
NHS England revealed last month that in the first seven months after Capita took over primary care support services, hundreds of GP practices were not paid on time for services such as dispensing; dozens of patients received incorrect screening results; thousands of duplicate screening invitations were sent out; and telephone problems meant that customer support was unavailable during crucial pilot periods. OnMedica
NHS England revealed last month that in the first seven months after Capita took over primary care support services, hundreds of GP practices were not paid on time for services such as dispensing; dozens of patients received incorrect screening results; thousands of duplicate screening invitations were sent out; and telephone problems meant that customer support was unavailable during crucial pilot periods. OnMedica
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