Wednesday 16 November 2016

Community mental health survey 2016

Community mental health survey 2016 Around two thirds of respondents reported a positive experience of their overall care: when asked to evaluate their overall experience on a scale of 0 to 10, 65% rated this with a score of seven or above. The results for some questions asking about contact with staff were also positive.

However, substantial concerns remain about the quality of care some people using community mental health services receive. There has been no notable improvement in survey results in the last year.

The survey results suggest scope for further improvements in a number of areas including: involvement in care, crisis care, care planning and reviews. Care Quality Commission

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