Feedback from service users is crucial for improvement in maternity care Feedback from users of NHS maternity services has a key role to play in tracking quality of care and shaping service improvements, according to a new report published by The King’s Fund.
User feedback in maternity services highlights the importance of collecting and using feedback. It emphasises the key role of leaders in prioritising, communicating and acting on feedback as part of a culture of improvement.
The report, which is aimed primarily at maternity service providers, is based on research commissioned by the Department of Health to explore the benefits of locally developed ways of collecting and using feedback. King's Fund
See also:
User feedback in maternity services highlights the importance of collecting and using feedback. It emphasises the key role of leaders in prioritising, communicating and acting on feedback as part of a culture of improvement.
The report, which is aimed primarily at maternity service providers, is based on research commissioned by the Department of Health to explore the benefits of locally developed ways of collecting and using feedback. King's Fund
See also:
- Listening to feedback in maternity services (blog) King's Fund
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