Thursday 26 May 2016

Compassion – not bullying – is the path to improving NHS care

Compassion – not bullying – is the path to improving NHS care Health service leaders are under pressure to meet targets amid financial constraints, but a culture of cooperation and support is crucial for better care

Our recent report, The chief executive’s tale, paints a picture of a pernicious national environment where talented NHS leaders are leaving because the culture in which they work is anything but positive. The creation of a positive organisational culture that promotes innovation and quality has to have compassion as a central value and belief.

While we expect compassion from frontline NHS staff, they are not always well served by compassionate leadership in their organisation or from national bodies. Continue reading... The Guardian

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