Most people told to go to hospital after calling NHS 111 did not need emergency treatment

Most people told to go to hospital after calling NHS 111 did not need emergency treatment NHS 111 uses call handlers who are not medically trained and they rely on a computer to offer advice. The helpline that it replaced, NHS Direct, used nurses. The Independent

See also:

• Potential for advice from doctors to reduce the number of patients referred to emergency departments by NHS 111 call handlers: observational study BMJ Open