Equal measures: equality information report for 2014 This report summarises what the Care Quality Commission have learned about equality and diversity, both across health and social care and internally last year. It finds that while seeing some improvements, there is still too much variation in people’s access, experience and outcomes in many health and social care services. For example, the fact that more ethnic groups seem to use certain hospital services more than other groups suggests that access could be an issue. It also finds that people with dementia have poorer outcomes in hospitals than those without dementia going into hospital for the same health conditions; and, that the needs of people with visual impairment and hearing loss within care homes are sometimes overlooked.
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