Thursday, 4 September 2014

Could community services be the Lidl of the NHS?

Could community services be the Lidl of the NHS? As hospitals become more complex, we may see smaller local organisations stepping in to provide crucial services to the public

Is it time to revive community health services?

Youd be forgiven for thinking that when innovative new services and products reach the market and cause established household names to fall by the wayside, its simply a matter of consumer choice. But there is an observable science to what happens.

All innovations, whether in the shops where we choose to buy our weeks food, or the airlines we fly with, or in services we use, fall into two distinct categories: they are either sustaining or disruptive. Continue reading... The Guardian

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