Phone calls 'do not cut GP pressure'

Phone calls 'do not cut GP pressure' GP consultations by telephone, rather than face-to-face, do not reduce the pressures on busy surgeries, a study shows. BBC News

See also:

• Telephone triage for management of same-day consultation requests in general practice (the ESTEEM trial): a cluster-randomised controlled trial and cost-consequence analysis The Lancet
Primary care telephone triage does not save money or reduce practice workload University of Exeter Medical School
• Telephone appointments ‘no benefit’ to busy GPs, claims study The Independent
• GP phone consultations 50% more likely to need follow up The Daily Telegraph