Meeting needs and reducing distress: guidance on the prevention and management of clinically related challenging behaviour in NHS settings

Meeting needs and reducing distress: guidance on the prevention and management of clinically related challenging behaviour in NHS settings This guidance is for the use of clinical and non-clinical NHS staff and managers and may also be of interest to patients and service users, carers and families. It aims to help staff prevent and manage clinically related challenging behaviour by minimising a patient’s distress, meeting their needs and delivering high quality personalised care, in an environment that is safe for staff, patients and visitors. NHS Protect