For service reconfiguration read safety reconfiguration, says Dr Darren Kilroy

For service reconfiguration read safety reconfiguration, says Dr Darren Kilroy Healthcare has legion analogies. Aviation and supermarkets are two which come to mind. And, although there are parallels to be drawn and examples to be shared, you can only take the comparisons so far. Patients aren’t passengers; neither can we predict and control clinical demand in the way that one might approach the issue of … Continue reading » NHS Voices