Thursday, 12 September 2013

We’re finally hearing how vital it is to listen to patients, says Dr Katherine Rake OBE

We’re finally hearing how vital it is to listen to patients, says Dr Katherine Rake OBE The importance of listening to patients has now emerged as a key recommendation from a series of reports. In fact, you would struggle to find an issue on which there is more heartfelt agreement. The Keogh Review found that its focus groups with patients and staff were “the single most powerful aspect of the review … Continue reading » NHS Voices

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