NHS 111 continues to improve

NHS 111 continues to improve Use of the service continues to grow – in May there were 580,937 calls to the 111 service compared to 566,532 the previous month. The majority of NHS 111 services in England are now meeting the performance standards. Ninety-three percent of calls were answered in 60 seconds and just two percent of calls were abandoned after waits longer than 30 seconds. This is an improvement on the previous month when 87 percent  of calls were answered in 60 seconds and four percent of calls were abandoned. More .... NHS Networks