Raising standards, putting people first: our strategy for 2013 to 2016: This strategy document outlines changes to the way that CQC will inspect and regulate services to make sure they provide people with safe, effective, compassionate and high-quality care, and to encourage them to make improvements. The changes include: appointing chief inspectors of hospitals and social care and support; developing new fundamental standards of care; and publishing better information for the public, including ratings of services.
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