Friday, 7 December 2012

CQC survey: Accident and Emergency (England) 2012

CQC survey: Accident and Emergency (England) 2012: The Care Quality Commission has published the results of its latest survey which asked people about their experiences of accident and emergency (A&E) departments in 2012. Nearly 46,000 participants who attended a major A&E department were surveyed between January and March 2012 and the response rate was 38%.
 
The key findings for England were as follows:
  •  More people said they waited longer at A&E departments and spent more time waiting to see a doctor or nurse.
  • Nearly a quarter of patients who arrived by ambulance had to wait more than 15 minutes before they were transferred to staff (1 in 20 people had to wait for > 1 hour).
  • 33% respondents said they spent more than 4 hours in A&E, up from 27% in 2008 and 23% in 2004.
  • The majority of participants were also not told how long they would wait for their examination.
See also

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