Friday 31 August 2012

Interim measures for patient experience at the interfaces between NHS services

Interim measures for patient experience at the interfaces between NHS services: This publication highlights the data sources available to help NHS
organisations assess patient experience of integrated care locally, as
no single bespoke measure is currently available. This comes in response
to the NHS Future Forum's recommendations that new patient experience
measures should be developed to evaluate patients’ experiences across
whole journeys of care.

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