Wednesday 9 November 2011

Patients Association launches damning report into poor care in England’s Hospitals.

Patients Association launches damning report into poor care in England’s Hospitals.:
The Patients Association today launches its report We’ve been listening, have you been learning?which details sixteen accounts of poor hospital care heard by its Helpline in the last year.
The report contains some shocking accounts of care received by patients in hospitals across the country, focusing on four key fundamentals of care-communication, access to pain relief, assistance with toileting and help with eating and drinking.

Launching the report Angela Rippon OBE, Vice President of the Patients Association said “This report raises serious issues about the quality of care that patients are receiving on our hospital wards. It’s not enough for hospitals to say that they have recognised care hasn’t been good enough in the past and promise improvements for the future.”
Speaking about the launch of the report Patients Association Chief Executive Katherine Murphy said “The accounts of care contained in this report shame everyone involved. It’s simply not good enough for this report to be recognised and then business to carry on as usual. There needs to be a culture shift in the way we treat patients on our wards. I would continue to urge patients or relatives experiencing similar care to contact our Helpline on 08456 08 44 55. ”

You can find the report here.

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