Thursday, 18 April 2019

Practice reveals appointment waits were cut by 21% after adding a self-care note for colds on phone

Practice reveals appointment waits were cut by 21% after adding a self-care note for colds on phone Adding a simple message onto the end of GP phone lines on how to self-care for a cold could cut waiting times, a study suggests.

One practice in Scotland saw the wait for routine appointments drop by 21 per cent after patients decided they no longer needed to see a doctor.

It comes as millions of patients are having to wait more than two weeks to see their GP amid a staffing crisis that is hurting the NHS from all sides. The Daily Mail

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